Revvens – Privacy Policy & Platform Information

About Revvens

Revvens is a software-as-a-service (SaaS) platform designed for healthcare providers, pharmacies, clinics, and medical businesses. The platform enables digital operations including inventory management, billing, prescriptions, payments, analytics, and secure customer communication.

Services Offered

Pharmacy Inventory & Sales Management
GST-Compliant Billing & Invoicing
Digital Prescription Management
Multi-Tenant ERP for Clinics & Pharmacies
Payment Integrations (Razorpay, Stripe)
Customer Communication via WhatsApp, Email & SMS
Reporting, Analytics & Compliance Tools

Contact Information

📧 Email: shikhargoel@revvens.com
📞 Phone: +91-8105415010

Quick Links

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Privacy Policy

Revvens (“we”, “our”, “us”) is committed to protecting user privacy and complying with all applicable data protection laws, as well as Meta Platform Policies.

Information We Collect

Business information (business name, WhatsApp Business Account ID)
Contact details such as phone numbers and email addresses
Message metadata (timestamps, delivery status, message IDs)
Authentication tokens and permissions provided via Meta APIs

How We Use Information

To enable customer communication via WhatsApp and other channels
To automate notifications, alerts, and customer support workflows
To provide analytics, reporting, and compliance features
To maintain platform security and prevent misuse

Data Sharing

Revvens does not sell or rent personal data. Information is shared only with authorized third-party platforms such as Meta (Facebook, WhatsApp, Instagram) strictly to enable messaging and platform integrations.

Data Storage & Security

Data is stored using industry-standard security practices, including encryption, access controls, and secure infrastructure. Access is limited to authorized personnel only.

User Consent

Users explicitly grant consent during onboarding (including Meta Embedded Signup) to connect and manage their WhatsApp Business accounts using Revvens.

Data Retention

Data is retained only as long as necessary to provide services or as required by applicable laws. Users may request deletion of their data at any time.

User Rights & Data Deletion

Users may request access, correction, or deletion of their data by contacting shikhargoel@revvens.com. Requests are processed within a reasonable timeframe.

Third-Party APIs

Revvens integrates with Meta APIs, including WhatsApp Business Platform, Instagram, and Facebook APIs, and complies fully with Meta Platform Terms and Developer Policies.

Policy Updates

This privacy policy may be updated periodically. Continued use of the Revvens platform indicates acceptance of the updated policy.

Terms of Service

By using Revvens, you agree to use the platform responsibly and in compliance with applicable laws. Revvens reserves the right to suspend or terminate accounts involved in misuse, spam, or policy violations.